CANCELLATION OF A TOUR BY THE CLIENT
Any cancellation by a customer must be made in writing (via email) and be acknowledged by Connemara Equestrian Escapes in writing (via email).
- Deposits are non-refundable. If you cancel after the 7 day grace period (after date of deposit payment), your deposit can only be applied to a trip within the same or next calendar year.
- If you cancel your booking before final payment is due, cancellation charges on the tour price will be imposed as shown below:
i. 12 weeks or more prior to departure – loss of deposit
ii. 8-12 weeks before departure – 50% of tour costs
- Cancellations made less than 55 days before trip start date. 100% of tour costs.
- We strongly recommend that you purchase cancellation insurance once you have paid your deposit which covers you against unavoidable cancellation.